11th NISPAcee Annual Conference /
Conference Papers
II. Working Group on Public Sector Quality
II. Working Group on Public Sector Quality
All papers are in pdf (Acrobat reader). Some of the papers are not availabe for the moment and will be uploaded immediately when received.
Barbara A. Coe, Ph.D., Fulbright Scholar, Yerevan, Armenia
Paper: Measuring Success: A Role for Civil Society in Fostering Good Governance and Sustainable Development
Alina Mungiu-Pippidi, Sorin Ioniţă and Aurelian Muntean, Romania
Joint paper: The Failure of Public Governance in Romania
Kristiina Tőnnisson, Researcher, University of Tartu, Estonia
Paper: Evaluating the Quality of Internal Flows of Information and
Interactions with Citizens of Estonian Local Authorities
Luigi De Bernardis and Maurizio Colacicco, Italy
Joint paper: A New Balanced Scorecard Approach for Quality of Life Measurement in Italian Local Government
Gloria J. Deckard and Judy Rosenbaum, USA
Joint paper: Improving Citizen Access to Health Care Through Public/Private Collaboration at a Local Level
Jelena Maurina and Miles Gray, Latvia
Joint paper: Governance of Public Agencies in Latvia
Katarzyna Kuć, Ph.D. Student, Maria Curie-Skłodowska University, Lublin, Poland
Paper: Effects of Decentralisation in Poland: Comparing Public Education and Public Healthcare
Konstantyn Kaznacheyev, Ukrainian Academy of PA, Dnipropetrovsk branch, Association of MPAs
Paper: Annual Quality Assessment of Public Servants Professional Performance in Ukraine
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