II. Working Group on Public Sector Quality
Barbara A. Coe, Ph.D., Fulbright Scholar, Yerevan, Armenia
Paper: Measuring Success: A Role for Civil Society in Fostering Good Governance and Sustainable Development
Alina Mungiu-Pippidi, Sorin Ioniţă and Aurelian Muntean, Romania
Joint paper: The Failure of Public Governance in Romania
Kristiina Tőnnisson, Researcher, University of Tartu, Estonia
Paper: Evaluating the Quality of Internal Flows of Information and
Interactions with Citizens of Estonian Local Authorities
Luigi De Bernardis and Maurizio Colacicco, Italy
Joint paper: A New Balanced Scorecard Approach for Quality of Life Measurement in Italian Local Government
Gloria J. Deckard and Judy Rosenbaum, USA
Joint paper: Improving Citizen Access to Health Care Through Public/Private Collaboration at a Local Level
Jelena Maurina and Miles Gray, Latvia
Joint paper: Governance of Public Agencies in Latvia
Katarzyna Kuć, Ph.D. Student, Maria Curie-Skłodowska University, Lublin, Poland
Paper: Effects of Decentralisation in Poland: Comparing Public Education and Public Healthcare
Konstantyn Kaznacheyev, Ukrainian Academy of PA, Dnipropetrovsk branch, Association of MPAs
Paper: Annual Quality Assessment of Public Servants Professional Performance in Ukraine