EVENTS from Other Institutions
CAF 2020 and its Relationship with other Management and Quality Tools
June 13, 2022 - June 15, 2022
Venue: Maastricht (NL)
Organizer(s): European Institute of Public Administration (EIPA)
Language: English
Contact: Programme Organiser
Ms Belinda Vetter
Tel: +31 43 3296382
b.vetter@eipa.eu
Info link: https://www.eipa.eu/courses/caf-2020/
Participants will, at the end of this course, have a clear understanding of:
the CAF 2020 quality model itself, the scoring system and the self-assessment process;
how to implement the CAF 2020;
how to prioritize, within CAF 2020, improvement actions on a short, medium and long-term basis; the place of the CAF and CAF 2020 within the different models used for TQM in the public sector;
The requirements for the PEF evaluator’s work and the Feedback Report.
Course methodology/highlights:
The programme will be implemented through a variety of training methods including presentations, group work, discussions, skills practice, etc