EVENTS from Other Institutions
CAF Training Event: Quality Management in the Public Sector - The Common Assessment Framework in Action
September 22, 2011 - September 23, 2011
Venue: Barcelona, Spain
Organizer(s): CAF Resource Centre of the European Institute of Public Administration (EIPA), Maastricht (NL) and EIPA Barcelona (ES)
Language: The seminar will be conducted in English, however simultaneous interpretation in Spanish will be pro
Contact: Natalia Doménech, Programme Organiser, Tel.: +34 93 56 72 389; Fax: +34 93 56 72 399; E-mail: [email protected], www.eipa.eu/regions
Info link: www.eipa.eu/files/repository/product/20110513110350_info_1160201_EN.pdf
One of the objectives of this course is to present to the participants, after four years of experience, the 2006 version of the CAF. The training will provide a more in-depth analysis of different aspects such as:
• how to adapt the self-assessment process to your own organisation(s);
• the development of action and improvement plans;
• outlines of CAF training schemes;
• efficient use of e-tools for the CAF;
• the role of the CAF Resource Centre (RC) at EIPA.
The methodology used will combine presentations of approaches developed from various perspectives, case studies, workshops and plenary sessions.