The 31th NISPAcee Annual Conference

Conference 2023 Beograd, Serbia, May 25-27, 2023

Excellent conference. I really enjoyed the papers, speakers, schedule and location and great staff!

D.B., United States, 27th NISPAcee Annual Conference 2019, Prague

...relating to public administration and policy. Good opportunities for networking.

N.D., Georgia, 27th NISPAcee Annual Conference 2019, Prague

Excellent participants, argument-driven discussions, impartial and supportive Chairs in the Working Group.

D.G., Republic of North Macedonia, 27th NISPAcee Annual Conference 2019, Prague

...to detail and I really enjoyed the supportive and encouraging atmosphere there. Thank you!

R.B., Lithuania, 27th NISPAcee Annual Conference 2019, Prague

...both in terms of academic quality and logistics, and also social events. It was a true joy.

E.Z., Bulgaria, 27th NISPAcee Annual Conference 2019, Prague

...The special programmes were really excellent and we took home many varied experiences.

P.N., Hungary, 27th NISPAcee Annual Conference 2019, Prague

...Sessions were interesting, scholars were engaging and all the social events were amazing!

B.K., Kazakhstan, 26th NISPAcee Annual Conference 2018, Iasi

Excellent organization, excellent food. Compliments to the organizers, they did a wonderful job!

V.J., Netherlands, 26th NISPAcee Annual Conference 2018, Iasi

...I must say that the PhD pre-conference seminar was the most useful seminar of my life. Very well...

K.V., Czech Republic, 26th NISPAcee Annual Conference 2018, Iasi

... I would even argue that they are the very best - both in terms of scientific content and also entertainment…

P.W., Denmark, 26th NISPAcee Annual Conference 2018, Iasi

An opportunity to learn from other researchers and other countries' experiences on certain topics.

G.A.C., Hungary, 25th Conference 2017, Kazan

Very well organised, excellent programme and fruitful discussions.

M.M.S., Slovakia, 25th Conference 2017, Kazan

The NISPAcee conference remains a very interesting conference.

M.D.V., Netherlands, 25th Conference 2017, Kazan

Thank you for the opportunity to be there, and for the work of the organisers.

D.Z., Hungary, 24th Conference 2016, Zagreb

Well organized, as always. Excellent conference topic and paper selection.

M.S., Serbia, 23rd Conference 2015, Georgia

Perfect conference. Well organised. Very informative.

M.deV., Netherlands, 22nd Conference 2014, Hungary

Excellent conference. Congratulations!

S. C., United States, 20th Conference 2012, Republic of Macedonia

Thanks for organising the pre-conference activity. I benefited significantly!

R. U., Uzbekistan, 19th Conference, Varna 2011

Each information I got, was received perfectly in time!

L. S., Latvia, 21st Conference 2013, Serbia

The Conference was very academically fruitful!

M. K., Republic of Macedonia, 20th Conference 2012, Republic of Macedonia

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 Paper/Speech Details of Conference Program  

for the  31st NISPAcee Annual Conference
  Program Overview
WG2: Digital Government
Author(s)  Eva Murko 
  University of Ljubljana
Ljubljana  Slovenia
Eva Murko, Faculty of public administration, University of Ljubljana, Slovenia Lan Umek, Faculty of public administration, University of Ljubljana, Slovenia Aleksander Aristovnik, Faculty of public administration, University of Ljubljana, Slovenia 
 
 Title  Artificial Intelligence in the public sector: linking research and practice
File   Paper files are available only for conference participants, please login first. 
Presenter  Eva Murko
Abstract  
  		 The adoption of artificial intelligence (AI) in the public sector can potentially provide many benefits and public value to citizens. Scholars have highlighted the potential value of AI for public service delivery and internal operations while also addressing possible challenges and risks. On the other hand, AI is already being implemented and used in the public sector, supporting different tasks with several techniques and contributing to improvements. Surprisingly, certain scholars pointed out that the usage of AI by the public sector might be outrunning the scientific community. The public sector is said to be using AI with insufficient support. The research on AI, which is mainly theoretical, is leaving a gap in supporting public officials with empirical evidence.
Accordingly, this ongoing study aims to fill the research gap by examining both (1) the literature so far concerning AI (potential) applications within the public sector context and (2) the AI applications from practice. The bibliometric analysis was used for the first part to identify research trends from the existing scientific literature. The second part of the analysis is based on the European Commission survey of 686 AI use cases in the public sector across EU Member States. This ongoing study aims to present initial research towards an overview of AI research – its focus, AI applications in the public sector and the comparison between the two.
The initial results of the analysis reveal a discrepancy between the research community and the practical applications of AI in public administration. For example, the search of scientific papers yielded 526 documents, but only 161 focused explicitly on a particular AI discipline. This indicates that most research on AI in public administration is still quite broad and exploratory rather than focused on specific AI technologies.