"THE FUTURE OF PUBLIC ADMINISTRATION ENABLED THROUGH EMERGING TECHNOLOGIES”
- Gyorgy Hajnal, NISPAcee Immediate Past President / Professor, Head of Department, Corvinus University of Budapest / Senior Researcher, Institute for Political Science, Center for Social Research of the Hungarian Academy of Sciences (IPS CSR HAS), Hungary, E-mail: gyorgy.hajnal@uni-corvinus.hu
- Gianluca Misuraca, Executive Director AI4GOV Master, Universidad Politecnica de Madrid, Spain,E-mail: Gianluca.Misuraca@gfa-group.de
Contemporary public administration is tackling the challenges of globalisation, social and demographic changes, migration, and climate change. Layered and complex reform trajectories and instruments are needed to modernise public administration, improve the efficiency and effectiveness of service delivery, and achieve high standards of reliability and accountability. All sectors of society, including public administration, will have to play a role in the effort towards a green transformation.
Faced with rapid and accelerating socio-economic change, public administrations need to take into account the opportunities offered by new technologies, as well as develop new services aimed at openness, transparency, and citizen participation accordingly. The conference paid particular attention to the topic of the digital transformation of public administration. The issues taken into consideration were as follows: the role of the public sector in the Fourth Industrial Revolution, as well as the challenges of implementing new technologies in the transformation of public administration. Moreover, in the knowledge society, the capacity to innovate and the ability to implement innovations are very important for the public administration of the future.
The scope of the topic was an opportunity to directly reference the theme of the 2011 conference held in Varna, Bulgaria - Public Administration of the Future. The objective of this topical review was to gain insight into the changes and developments predicted and problematised at the Varna conference (public administration reform, e-Government, Civil service, fiscal policy...) and to gain insight into the realised potential, new challenges, and issues of public administration a decade later.