WG Programme Coordinators:
Nicolae Urs, Babeș-Bolyai University, Cluj-Napoca, Romania
Place: 29th NISPAcee Annual Conference, Ljubljana, Slovenia
Date: October 21-23, 2021
Main theme of the conference: "Citizens' Engagement and Empowerment - The Era of Collaborative Innovation in Governance"
11 papers were presented in the frame of 3 working group sessions:
The E-government Working Group sessions, and especially the two offline ones, were a success.
This was due to a number of factors:
1. Those who chose to participate in person were anxious to take part in such gatherings after such a long hiatus. The discussions after each presentation were lively and substantial (it seemed to me even more than in previous conferences).
The topics of the papers were pretty diverse, ranging from tools to assess the co-creation services offered by public institutions to bibliometric studies or the effects of social media on government communication. Of course, the effects of the COVID-19 pandemic were mentioned in almost all papers, as both a hindrance and a catalyst for change (this is actually an idea that appeared over and over again: the pandemic crisis spurred innovation and forced institutions to introduce or expand digital services because they had no other choice).