- Robert Krimmer, Tallinn University of Technology, Tallinn, Estonia; Robert.Krimmer@ttu.ee

- Nicolae Urs, Babeș-Bolyai University, Cluj-Napoca, Romania; urs@fspac.ro

The E-governance Working Group invites innovative papers on the influence of information communication technologies (ICT) on government, public administration, public policy and the public sector at large. The main focus and differentiation of NISPAcee regarding this topic is discovering some of the special challenges originating from the CEE region, and also contributing to the general discourses on digital transformation of citizens, institutions and governance.
WG coordinators:
Robert Krimmer, Tallinn University of Technology, Tallinn, Estonia; robert.krimmer@taltech.ee
Nicolae Urs, Babeș-Bolyai University, Cluj-Napoca, Romania; urs@fspac.ro
2) Concrete specific goals for 2021. Invited topics for 2021:
Linked with the 2021 Main Conference Theme "Citizens’ Engagement and Empowerment – The Era of Collaborative Innovation in Governance”, we welcome papers that touch on the challenges created by the gradually expanding data collection and data use by public institutions. Some CEE countries are moving fast in this area, and in others, even if they are not at the forefront of these transformations, the first signs are evident, particularly in fast-growing cities.
1. Topics related to Covid-19 – digital transformation in the era of disruptive technologies due to the pandemic and how public administrations adapt to using digital tools when they cannot otherwise avoid.
2. Topics related to digital data: how it is collected, how it is used and what changes (if any) an increasing amount of data brings to public institutions.
3. Topics related to the implementation of digital transformation projects: moving from the planning phase into the real world. We are especially interested in case studies describing how projects are put into practice, what the main obstacles are and how they can be avoided.
4. Topics related to security and privacy; how citizens’ rights are protected and how governments, both national and local, aim to strike the correct balance between increased internal connectedness (essential for more and more sophisticated online services) and the need to safeguard the privacy and security of the collected information (essential for trust between citizens and governments). Within this stream of research we are especially looking for case studies or empirical findings on these topics.
5. Topics related to digital tools that foster citizens’ involvement: bespoke or commercial tools (social media, forums, etc.). We encourage authors to submit papers related to the innovative use of such tools in local or central government that help citizens, companies or NGOs to be involved in policy-making processes or project implementation.
Beyond these invited topics, the working group is also open to presentations of other evergreen aspects of e-governance research, such as the concepts of open data, online service design and delivery, transparency, and new dilemmas of multilevel governance. The contributed articles can take the form of a case study, a report of cross-country or cross-sectorial survey, comparative analysis of showcases or policies, even policy proposals or policy analysis. We encourage and advise authors to bravely use interesting new theories applied to e-governance and also the application of innovative qualitative and quantitative research methodologies.
3) Selection criteria. Guidelines for contributors.
a) Addressing a relevant and practically embedded topic of ICT application in public services or administration.
b) Elaborating and thoroughly introducing new, innovative theories which enhance our knowledge of ICT in government and public administration, and which enlighten the challenges differently, leading to a deeper understanding of their nature or of their potential creative solution.
c) Enhancing the methodological rigour of e-government research, by presenting papers with systematically and properly executed quantitative or qualitative enquires in the overlapping domain of ICT, governance, participation, communication or any other relevant topic which might be relevant, not only for NISPAcee, but also to a broader international audience.
d) We would also encourage contributors to amend their abstracts and full papers with a short separate sub-section of practical points for practitioners. These sections should clearly highlight the practical value of the presented research and its results, listing a couple of concrete recommendations for practitioners, typically politicians, as well as public administration employees and leaders.