Paper/Speech Details of Conference Program for the 27th NISPAcee Annual Conference Program Overview Panel: Challenges in the Strategic Renewal of PA Author(s) YuHeng Jung Masaryk University Brno Czech Republic Title The Inspiration from Open Government, Public Engagement and Agile Governance: A Case study of Tax E-filing System Reform in Taiwan File Paper files are available only for conference participants, please login first. Presenter YuHeng Jung Abstract Driven by the widely held belief that use of open government data is capable of making government more transparent, accountable, participatory, and inclusive, the phenomenon of Open Government Movement (OGM) has spread around the world in the last decade. The practice and research in this field are exponentially growing and open government data has caught stakeholders’ eyes from different sectors. Governments around the world have become active participants in this evolution, gradually opening up their data for access and re-use by public and private agents. However, the goals of Open Government are not only releasing data to civic society, but also including collaborative cooperation, public engagement, and open policy decision-making processes. It is unclear how those associated departments collaborate with each other to achieve those goals. Furthermore, it is crucial to further the understanding of agile governance, such as how can governmental organizations improve their ability to delivering goods and services through new technologies to deal with uncertainties and opportunities. In the field of E-Government, Taiwan is a worth exploring case, as it is ranked as the number 9 among 65 countries based on the WASEDA - IAC International Digital Government Rankings in 2018. This article focus on how agility of government organizations can bring new innovative solutions on, as well as break the distinct constraints in the public sector. We apply a case study to investigate the successful improvement of the Tax E-filing system in Taiwan, which combining the spirit of agile governance, public engagement, and public–private collaboration to promote the goals of OGM.
