Paper/Speech Details of Conference Program for the 27th NISPAcee Annual Conference Program Overview Panel: Public Value as a Guiding Principle for Governance Author(s) Marek Ćwiklicki Cracow University of Economics Kraków Poland Pilch Kamila, Title Understanding Public Value through its Instruments File Paper files are available only for conference participants, please login first. Presenter Marek Ćwiklicki Abstract A practical implementation of guidelines derived from public value theory is associated with activities performed with a certain way and with a certain means. A public manager wanting to create public value has to choose the right tool for the right job. Therefore the question of selecting the proper instrument appears. The choice of the tool can be the result of previous experience or knowledge, or mode broadly – educational and professional background. We perceive as the most natural and obvious for public value the following perspectives: political science, public policy, public administration, and business study. We argue that represented by specialist point of view influences the perception of effectiveness of particular group of instruments for specific areas associated with public value. In order to show the above difference we apply qualitative approach and we have performed Multiple Factor Analysis (MFA) on the data collected from specialists in listed above scientific disciplines. The choice of MFA we justify by its usefulness to analyse surveys for which several groups of variables can be identified, or for which the same questions are asked at several time intervals. The goal of MFA is to integrate different groups of variables describing the same observations. First we analysed the basic model for public value creation, i.e. Moore’s strategic triangle and listed the main sub-areas within public value (public services), legitimacy and support (environment), and operational capacity (results-based management). We have identified 10 of them. Next we asked the purposeful chosen specialists to enumerate traits (or characteristics, attributes) which management tool (instrument) should possess for enhancing public value creation. Then, we asked respondents to evaluate – applying their attributes formulated in previous step and using 7-point scale – each group of tools assigned to sub-areas identified around strategic triangle corners. We normalised data sets by using Principal Component Analysis. Next, these data were combined into a data matrix and the principal components were carried out on this matrix. It allowed us to show differences in perceptions within representatives of major scientific disciplines associated with public value theory. We finish our paper with conclusions based on noticed differentiation in perceptions of effectiveness of public value instruments.