Paper/Speech Details of Conference Program for the 25th NISPAcee Annual Conference Program Overview III. PA Reform Author(s) Gulimzhan Suleimenova The Academy of Public Administration under the President of the Republic of Kazakhstan Astana Kazakhstan Nurbek Kabizhan, Ministry of Investment and Development of Kazakhstan, Astana, Kazakhstan, Evgeniy Kapoguzov, Omsk State University, Omsk, Russia, Margarita Kadyrova, Academy of Public Administration under the President of Kazakhstan, Astana, Kazakhstan Title Performance Evaluation System of Government Agencies in the Republic of Kazakhstan: Modern Conditions and Prospects of Development File Paper files are available only for conference participants, please login first. Presenter Gulimzhan Suleimenova Abstract The strategic goal of the Republic of Kazakhstan for 2050 is to create a welfare society based on a strong state, advanced economy and possibilities of universal labor. Building a strong state amid rapidly changing historical conditions, in turn, requires increased responsibility, efficiency and functionality of the government. Problems of increasing the efficiency of the government have been the subject of discussion in Kazakhstan since the 2000s. In 2005, the World Bank gave Kazakhstan a number of recommendations for the implementation of the performance evaluation of the government agencies, their departments and civil servants. However, the system of performance evaluation of government agencies, allowing to obtain comprehensive information about the government agency, was only introduced in 2010. This process was preceded by the comprehensive training. In general, the implementation of assessment system in Kazakhstan helped to reduce the proportion of inefficient public agencies, improve the quality of strategic planning in government, expand the use of information technology, raise the performance discipline and the quality of public services, improve budget execution. Consequently, the government has formed an assessment institution that has such a positive effect as an increased efficiency of government agencies. However, an analysis of the impact of informal institutions (organizational culture) on the performance of government agencies, as well as how the implementation of the evaluation system affected the changes in the organizational culture and organizational behavior in public agencies, as well as justification of methodological approaches to its analysis, still remains a largely unexplored area for Kazakhstan. In paper we will present some results of studying the process of institutionalization of the performance evaluation system of government agencies, as well as the impact of organizational culture and organizational behavior on its effectiveness. In 2016 we analyzied organizational structure of assessment, the role and responsibility of assessment departments, and analyzied assessment methodologies in seven areas and their changes by years. as a result identified the advantages and disadvantages of the current system of performance assessment of government agencies.
