Paper/Speech Details of Conference Program for the 20th NISPAcee Annual Conference Program Overview e-Government Author(s) Ekaterina Dianova Higher School of Economics Moscow Russian Federation Title The methodological approaches to assessment of socio-economical effectiveness of e-Government File Paper files are available only for conference participants, please login first. Presenter Ekaterina Dianova Abstract Nowadays the technologies of e-Government are being rapidly implemented all over the world. It’s become clear that the electronic format is the only way acceptable. According to the World Bank definition e-Government is the application of information and communication technologies for the purpose of increasing efficiency, profitability, and transparency of the government, and also for public control over it. Technologies of e-Government are used almost in two hundred countries of the world. However, clear criteria of its effectiveness have not been worked out yet, moreover the notion itself of e-Government effectiveness brings up significant discord. However, the assessment of socio-economical effectiveness of e-Government is of great importance. It is absolutely necessary to analyze the e-Government effects and estimate the outcomes which it brings to agencies and citizens. Such kind of analysis can also give an answer, was the results meet targets and was the costs for outcomes. There was made an analysis of the largest of existing techniques of specifying the e-Government effectiveness, determination of its targets and methods of analysis, and also determination of some features which are the most interesting from the point of view of realization in Russian practice. In these techniques the following aspects are of interest: 1. The notion of e-Government effectiveness: what effectiveness is, what the basic criteria of effectiveness are, etc. 2. Methods of analysis: the way the analysis has been carried out, what methods were used by the researchers. 3. The results of the assessment and its usage. 4. Offers for Russian reality; what would be appropriate for Russia. These methodological approaches are miscellaneous. They can be divided into two main groups. The approaches of the first one are oriented on the assessment of the e-Government readiness and the approaches of the second group makes the attempts to estimate the effects and outcomes of e-Government programs. On the basis of the above-mentioned analysis there will be made an attempt to create a alanced model of assessment of e-Government effectiveness which would be appropriable for Russian reality and useful from the point of development information and communication technologies in the public service.
