Paper/Speech Details of Conference Program for the 19th NISPAcee Annual Conference Program Overview e-Government Author(s) Ekaterina Mikhaylova Lomonosov Moscow State University Moscow Russian Federation Title Public administration of the future: Taming the paper dragon File Paper files are available only for conference participants, please login first. Presenter Abstract The first forecasts about paperless public administration were done many years ago and nowadays are not seriously taken into account either by scholars or by practitioners. The idea of necessity of some paper documents existence is perceived as the only possible reality for at least several nearest decades. However, the goal of transforming the document circulation system from traditional to an electronic one remains. Many researchers rendered that the most complicated unit for carrying out changes is the interdepartmental interaction. The causes for such a high level of resistance and project failures in the field of optimization of communicational process lie not only in these very projects and people engaged in their implementation but also in principles of agencies’ functioning. The political underlying reason occurs each time when the threat to the current volume of department’s power and resources appears. The problems of governing the conventional communicational process among departments inspired the author of this research to explore the experience of reducing the paper document circulation among agencies gained by Western, Central and Eastern European states - cases of Kazakhstan, Ireland and Ukraine are described and compared. The role of the other source of mechanisms aimed to decrease the paper document circulation is played by best practices operating in several Russian regions (Ulyanovsk and Volgograd regions). Key methods which were used in the paper include comparison, deduction, induction, analogy, building models, analysis and synthesis. Thanks to these tools the main weaknesses of observed cases were found and the set of rules for successful establishing of electronic document management system between departments of state service was developed. The output of the research is focused on CEE countries especially those of them which are not European Union members. It is determined with the absence of the unified standard for electronic documents (MoReq2) which significantly shapes the framework in EU member-states.
