Abstract
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Application of Cloud Computing in the Public Sector
- the Hungarian Case –
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Paper for the 19the NISPAcee Annual Conference 2011
The paper analyses the possibilities of the implementation of Cloud Computing in the public sector. This project, which has been applied as a pilot in some municipalities, is supported by Telenor Telecommunication Company and Microsoft.
Cloud Computing was first introduced by Obama Administration in the American public administration, which aimed to establish a more open government by using the Cloud Computing. Open government has three segments:
· More democratic government: if citizens can access any public data about the operation of public authorities and can express their opinion, they can easier control corruption and take part in govrenment decisions.
· More efficient public administration: Cloud Computing is the best way to implement the „cheaper and smaller state” which is a most important public policy of the recent days.
· Client-oriented public services: Cloud Computing is against of the practice „long line, long time and bureaucratic procedures”. The clients can access Cloud Computing services anytime, anywhere.
In the system of Cloud Computing the provider is the owner of hardware and software and receives data from the public authorities. The user does not need to buy new software, nor to learn complicated technical and procedural applications, he/she just needs access to Internet, either in public places.
Could Computing is able to provide all the three requirements of eGovernment: one-window case management, e-management in every case and information in eletrconic way. In our paper we show the services of Cloud Computing, which are as follows:
· Providing publid data: in Cloud Computing it is not up to the public authority if it provides public data in its website, but the user can ask any public data he needs, e.g. the last speech of the prime minister, or government contracts, in some minutes.
· Managing administrative cases: Cloud Computing will be used, when an administrative case should be urgently decided, or when licences of business enterprises should be given.
· Providing data from public records: citizens can receive data from public records, such as land register, ask info about public services, such as health care, or local public data, such as closing public roads.
· Forwarding data among public authorities and departments: when public authorities need data from other public authorities, it will be forwarded by electronic way, and cases also will be managed electonically in the organization of the public authority.
· Payment of administrative costs: payment stops the procedure of administrative cases, if the client has to pay by check. In the Cloud Computing payment can happen by SMS when the client has to be at present, or, in other cases by Internet bank.
In the second part of our paper we shed light on the the possibilities of the application of Cloud Computing in the Hungarian Public Sector. It is problematic that Government Portal centralized and supervised by government authorities, has in a monopoly position, which may limit electronic developments, however we saw its many new important services. It is important to emphasize that being a business enterprise, the provider of Cloud Computing is more innovative than government authorities. It seems to be the best solution if the government and the business sphere will establish a partnership in this matter. Pilot projects of Cloud Computing, for this reason, aims to elaborate a legal and administrative framework to it.
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