Paper/Speech Details of Conference Program for the 15th NISPAcee Annual Conference Program Overview Main Conference Theme Author(s) Malgorzata Wenclik Stanislaw Staszic School of Public Administration in Bialystok Bialystok Poland Mrs Agnieszka Suławko- Karetko Title Public sector quality besed on standards in public sector offices File Paper files are available only for conference participants, please login first. Presenter Abstract The main aim of the paiper is to find out the role of standards applied in the public sector. Especialy standarts in public offices such - as for example, ISO standards. Are current standards orienting the development process and shaping the actions of leaders, or are existing standards only. Paper will be besed on Polish experiences and practik