Paper/Speech Details of Conference Program for the 15th NISPAcee Annual Conference Program Overview VII. Working Group on Capacity Building of Civil Servants... Author(s) Maryna Bilynska National Academy of Public Administration under the President of Ukraine Kyiv Ukraine Tatyana Popchenko, Oleg Vinogradov Title The importance of the internet and online systems for the future development of medical administrative personnel qualification requirements: the result of Ukrainian experience File Paper files are available only for conference participants, please login first. Presenter Abstract Context for management case: The following article is linked to the practical work and partial evaluation of the implementation of a pilot project on continual vocational training of medical personnel. The empirical basis of this article is the experience acquired and the reflections which completed of a project by the Land of Kyiv within the framework of the MED Community initiative. What was the issue? Pilot project “FIRSTNET”: in-service Internet qualification for skilled medical personnel (nurse assistants, other staff) from 75 outpatient departments in Kyiv with 569 employees participated in the project. They were mostly pure medical qualified professional staff with technical degrees from technical colleges to various university degrees and had looked for job during previous several months. The total course offered a curriculum of 250 hours of Internet training on the general medicine and 15 hours of practical work. What happened? In many cases the motivation to obtain additional elements for the investigation of the problem on a broader scale was limited a complete lack of basic information technology knowledge need to use IT instruments, even in the case of a well qualified staff with technical college. Results and recommendations. a)Process –related qualification means giving up of purely medical sector –oriented qualification methods; b) electronic publishing is no longer the exclusive domain of printing and publishing firms; c)medical information management skills require the acquisition of a new cross-sectional qualification; d)it also seems to be useful to give unemployed groups of people with the initial medical training certificate training for the acquisition of cross-sectional qualification in the area of online commercial transaction.