WG2

Digital Government

The Digital Government Working Group invites innovative papers on the influence of information communication technologies (ICT) on government, public administration, public policy and the public sector. NISPAcee’s focus and differentiation of regarding this topic is discovering some of the special challenges originating from the CEE region but also contributing to the general discourses on the digital transformation of citizens, institutions and governance.

Important information

From participants of this working group full paper is required before the conference.

10/04/2024

Deadline of presenters registration (obligatory for all Paper Presenters, Coordinators and Chairs)
*05/05/2024 - Late registration (available for all participants without: Paper Presenters, Coordinators and Chairs)


10/05/2024

Deadline of full paper submission*

*in case you apply for awards deadline is 10/04/2024

   Register for 32nd NISPAcee Annual Conference 2024


Call for papers


Concrete specific goals for 2024 

Spurred by the COVID-19 pandemic, public institutions worldwide, and maybe even more so in Central and Eastern Europe, are trying to access the benefits of the digital transformation of their societies and communities. At the same time, they are aiming to minimise the perils that increasing digitalisation and interconnection brings. New technological domains evolve with frightening speed. AI and its applications (chatbots, generative platforms) offer new opportunities and worries for public servants, and their integration into day-to-day operations could spell the difference between successful and not-so-successful institutions. We welcome papers on the challenges and opportunities new technologies bring to the public sector.


Invited topics for 2024: 

1. Topics related to digital data:
    
how it is collected, how it is used and what changes (if any) an increasing amount of data brings to the public institutions.

2. Topics linked with implementing AI tools in the back-office or front-office of public organisations
    
including collaborations between different stakeholders involved in developing such tools (private companies, NGOs).

3. Topics related to implementing digital transformation projects: moving from the planning phase into the real world
    
Anecdotes and some recent studies seem to show that the pace of change has quickened, but more research is needed.

4.Topics related to security and privacy
    
how citizen’s rights are protected and how governments, both national and local, aim to strike the correct balance between increased internal connectedness (essential for more and more sophisticated online services) and the need to safeguard the privacy and security of the collected information (essential for trust between citizens and governments). Within this stream of research, we are primarily looking for case studies or empirical findings on these topics.

5. Topics related to technological tools that foster citizen’s involvement

bespoke or commercial tools (social media, forums, and the like). We encourage authors to submit papers on the innovative use of such tools in local or central government that help citizens, companies or NGOs to be involved in policy-making processes or project implementation. The pandemic forced even more of these processes to move online, and we are keen to know more about their impact on governance.  

Beyond these invited topics, the working group is also open to presentations of other evergreen aspects of e-governance research such as open data, online service design and delivery, transparency, and new dilemmas of multilevel governance. The contributed articles may be a case study, a report of cross-country or cross-sectorial survey, a comparative analysis of showcases or policies, even policy proposals or analyses. We encourage and advise authors to bravely use interesting new theories applied to e-governance and the application of innovative qualitative and quantitative research methodologies.


 Selection criteria. Guidelines for the contributors


1. Addressing a relevant and practically embedded topic of ICT application in public services or administration.

2. Elaborating and thoroughly introducing new, innovative theories that enhance our knowledge of ICT in government and public administration and enlighten the challenges differently, leading to a deeper understanding of their nature or potential creative solutions.

3. Enhancing the methodological rigour of e-government research by presenting papers with systematically and properly executed quantitative or qualitative enquires in the overlapping domain of ICT, governance, participation, communication or any other relevant topic which might be relevant not only for NISPAcee but also to a broader international audience.

4. If a literature review is proposed, the authors should not finish with its results but elaborate more points for future research agenda, whether they can suggest any analytical framework based on their literature review results, and the like.

5. We also encourage contributors to amend their abstracts and full papers with a short separate sub-section of practical points for practitioners. These sections should highlight the practical value of the presented research and its results, listing a couple of concrete recommendations for practitioners, typically politicians, as well as public administration employees and leaders.




Coordinators



Nicolae Urs

Babes-Bolyai University, Cluj-Napoca, Romania; urs@fspac.ro


Nicolae Urs, a vice-dean of the college, is interested in everything related to technology. More specifically, he has been studying and researching the way in which public institutions employ new technologies, the changes that the new social networks brought about in communication, the opportunities provided by "big data" and the way in which visualising statistical data can help decelerate social trends. He has a PhD in online communication, to which he added an internship in the United States. He teaches courses related to e-Government, to the use of new technologies, and to online communication. He is actively involved in public institutions' digitization projects, both at the level of the city of Cluj-Napoca, as well as at a national level.



David Špaček

Masaryk University, Czech Republic, david.spacek@econ.muni.cz


David Špaček is an associate professor at the Faculty of Economics and Administration, Masaryk University, Brno, Czech Republic. In his research he has been focusing on administrative reforms, strategic planning and management, quality management, digitalization and participatory initiatives.
More information is available here.
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Steven Nommik

Department of Innovation and Governance, Tallinn University of Technology in Tallinn (TalTech), Estonia. E-mail: steven.nommik@taltech.ee


Steven N?mmik is an Early Stage Researcher and the NISPAcee Steering Committee member representing young generation of PA professionals. His PhD thesis focuses on the various forms of collaborations within the public sector to create and maintain innovation with both the collaborative processes and impacts being studied. His main research interests are connected to public management, coordination, collaborative governance and innovation studies. For his work he has been involved with different national and EU funded projects - RITA1/02-96 „Machine learning and AI powered public service delivery", EUPACK project and H2020 project TROPICO. In the Nurkse school he has been teaching a course in Classics of Social Sciences and has been assisting courses on the basics of EU institutions as well as public ethics and corruption. Furthermore, he is a member of the Master's thesis defence committee for the HAAM Master’s programme and a member of the TGDT Master's programme council. He was also a recipient for the NISPAcee Best Graduate Student Paper Award at the 29th NISPAcee Annual Conference for his paper „Cross-organisational collaboration management of digital innovation in the public sector - the case of the Estonian Employment Register".


Information for Paper holders 

In order for paper to be published in e-proceedings it is required to comply with the e-proceedings structure.