The Common Assessment Framework (CAF) is a total quality management (TQM) model that supports organisations in their pursuit for continuous improvement. Strong leadership commitment to pursuing excellence both internally and externally, supporting positive initiatives and inspiring others by acting as a role model is of vital importance. The CAF Criterion 1 deals specifically with leadership, covering four sub- criteria to be evaluated. The aim of this course is to deeply explore and master the CAF through robust leadership engagement and full commitment from the onset of CAF implementation.

Allow us to elevate your understanding by merging leadership engagement and agile methodologies for the efficient implementation and monitoring of CAF action plans. Why is this approach pivotal? It ensures that leaders possess comprehensive insights into the current status, enables staff to operate within an inclusive and transparent environment and ensures full organisational awareness across all levels and sectors.

What you will learn

Leadership mastery: cultivate a culture of continuous improvement, resilience and adaptability within your organisation.

Agile expertise: implement agile methodologies to respond swiftly to changing needs, ensuring your projects are always on track.

TQM proficiency: utilise advanced TQM tools to enhance efficiency, reduce waste and enhance overall performance.

CAF action plans: Develop and manage comprehensive action plans based on CAF assessments, aligning organisational objectives with agile strategies.

You will possess the skills to develop agile action plans, navigate complex challenges and inspire your teams to excel. Not just theory, this course offers actionable strategies for immediate implementation, ensuring that you can apply your new-found knowledge in your professional context right away.

By the end of the course, you will have a comprehensive understanding of the critical role of leadership commitment, agile management principles and TQM tools in developing, implementing and monitoring CAF action plans. You will leave the course equipped with practical skills, actionable strategies and the confidence to drive positive change within your organisations.