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February 22 - February 23, 2023
EU Climate Policy – Course for EPSO Candidates

February 28 - March 3, 2023
Introductory and Practitioners’ Seminar: European Public Procurement Rules, Policy and Practice

February 28 - March 2, 2023
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March 15 - March 17, 2023
New Structural Funds Programmes and the New Regulations 2021-2027

March 16 - March 24, 2023
Understanding EU Decision-Making: Principles, Procedures, Practice

March 27 - March 31, 2023
Data Protection: Refresher and Advanced Course for DPOs and Data Protection Experts

April 4 - April 5, 2023
Enforcement of EU State Aid Rules

April 12 - April 14, 2023
Performance Audit Degli Investimenti Co-Finanziati Dal Budget UE

April 18 - April 19, 2023
European Public Procurement, PPP/Private Finance and Concessions

April 24 - April 25, 2023
Data Protection and the Healthcare Sector

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EVENTS from Other Institutions

Mastering Negotiation Skills in a Cross-Cultural Environment

This two-day training course aims at enhancing your capacity to handle cross-cultural negotiation challenges through a combination of awareness-building and highly practical tools.

December 6, 2022 - December 7, 2022


Venue: Maastricht (NL)

Organizer(s): European Institute of Public Administration (EIPA)

Language: English

Contact: Programme Organiser
Ms Noëlle Debie
Tel: +31 43 32 96 226
n.debie@eipa.eu

Info link: https://www.eipa.eu/courses/negotiation-skills-cross-cultural-environment/

The world is becoming increasingly smaller. Globalisation has impacted the way we all work, creating key trading partners out of once-distant economies. Now more than ever, is it important to forge strong, long-lasting relationships which can support increasing international business. The intercultural nature of these relationships requires our natural ways of behaving, acting and thinking to be adapted.

It is not always easy to get a message across and convince people of our ideas when they come from the same background. Yet, the challenge is even greater when they have differing values and beliefs, organise their world in alternative ways, communicate and listen differently.

To influence a communication/negotiation process with integrity, we need to reflect on our own behaviour in interpersonal and intercultural relations.

What will you learn

By the end of the training, participants will know how to:

better identify the mechanisms of interpersonal and intercultural communication that influence the way people listen to and understand what is being said during negotiations, with a view to creating a climate of trust and credibility;
understand and analyse their own attitudes, reactions and preferences in relation to others;
draw up a list of behavioural parameters to be considered in cross-cultural negotiations;
learn the golden rules of intercultural communication to improve their communication techniques;
maximise their impact when taking the floor in multinational discussions and when negotiating informally behind the scenes.
Prerequisite

Prior to this training course, participants will be requested to:

1) Complete their personal cultural profile tool: instructions for access will be sent out via email when the participant’s registration has been confirmed.

2) Bring to the workshop at least one example of a challenging cross-cultural/professional situation that they faced. In other words, each participant will bring a real case study involving a cross-cultural background or challenge.