EAPAA

European Association for Public Administration Accreditation

UNPAN

NISPAcee serves as a regional center of UNPAN www.unpan.org

EVENTS from Other Institutions

  Submit Events

June 8 - June 10, 2022
Performance Audit Degli Investimenti Co-Finanziati Dal Budget UE

June 9 - June 9, 2022
Leadership, Culture and Change Management

June 13 - June 15, 2022
CAF 2020 and its Relationship with other Management and Quality Tools

June 14 - June 17, 2022
Monitoring, Indicators and Evaluation Plans for EU Cohesion Policy Programmes, 2021-2027

June 14 - June 15, 2022
A Practical Guide to the Infringement Procedure

June 15 - June 17, 2022
Internal, External and Performance Audit of the EU-Funded Programmes and Projects: 2021–2027

June 20 - June 24, 2022
Data Protection Certification Course

June 20 - June 22, 2022
Introduction to Project Management for the Public Sector

June 21 - June 21, 2022
Strategic Workforce Planning and Talent Management

June 22 - June 24, 2022
The New ESF+ Regulations and Programmes 2021-2027

  view more...

Other NEWS

Nations in Transit 2022: From Democratic Decline to Authoritarian Aggression

SIGMA Monitoring Reports Western Balkans 2021

Call for Papers: The Transatlantic Dialog 2022- Deadline for abstracts extended

CEPAR new issue Vol 19 No2 (2021)

UNDESA Policy Briefs

CALL FOR PAPERS Special issue – Journal Public Policy & Administration

UN DESA / DPIDG and UNPOG 2020-2021 Report of Capacity Development Workshops

UN DESA/DPIDG Report “Changing Mindsets to Realize the 2030 Agenda for Sustainab

SIGMA/OECD Monitoring reports 2021 reviewing trends in Western Balkan

World Public Sector Report 2021

EVENTS from Other Institutions

CAF 2020 and its Relationship with other Management and Quality Tools

June 13, 2022 - June 15, 2022


Venue: Maastricht (NL)

Organizer(s): European Institute of Public Administration (EIPA)

Language: English

Contact: Programme Organiser
Ms Belinda Vetter
Tel: +31 43 3296382
b.vetter@eipa.eu

Info link: https://www.eipa.eu/courses/caf-2020/

The Common Assessment Framework (CAF) is a total quality management tool (TQM) based on the Excellence Model of the European Foundation for Quality Management and the quality management model of the German University of Administrative Sciences in Speyer. CAF has been specifically designed for the development of TQM in public-sector organisations, starting with a self-assessment of their performance. Since the launch of the first version of CAF in 2000, till the most current version in 2020, more than 4,000 organisations in many European countries and EU Institutions have implemented this quality framework. This training will be focused on the most recent changes in CAF, and respectively on the CAF 2020.

Participants will, at the end of this course, have a clear understanding of:

the CAF 2020 quality model itself, the scoring system and the self-assessment process;
how to implement the CAF 2020;
how to prioritize, within CAF 2020, improvement actions on a short, medium and long-term basis; the place of the CAF and CAF 2020 within the different models used for TQM in the public sector;
The requirements for the PEF evaluator’s work and the Feedback Report.
Course methodology/highlights:

The programme will be implemented through a variety of training methods including presentations, group work, discussions, skills practice, etc
NISPAcee Press

  NISPAcee eNewsletter

Archive

RECENT JOURNAL

RECENT PUBLICATIONS

Citizens' Engagement and Empowerment - The Era of Collaborative Innovation in Governance

   Price: 0 € Order

Public Administration Education Quality Enhancement in the EU’s New Member States

Éva Kovács, David Špaček, Primož Pevcin, Ľudmila Gajdošová

   Price: 0 € Order

  1 2 3 4 5 of 83 

On-line payments

VISAMastercard
mastercardMaestroVISAVISA ElectronDiners club