The 31th NISPAcee Annual Conference

Conference 2023 Beograd, Serbia, May 25-27, 2023

Excellent conference. I really enjoyed the papers, speakers, schedule and location and great staff!

D.B., United States, 27th NISPAcee Annual Conference 2019, Prague

...relating to public administration and policy. Good opportunities for networking.

N.D., Georgia, 27th NISPAcee Annual Conference 2019, Prague

Excellent participants, argument-driven discussions, impartial and supportive Chairs in the Working Group.

D.G., Republic of North Macedonia, 27th NISPAcee Annual Conference 2019, Prague detail and I really enjoyed the supportive and encouraging atmosphere there. Thank you!

R.B., Lithuania, 27th NISPAcee Annual Conference 2019, Prague

...both in terms of academic quality and logistics, and also social events. It was a true joy.

E.Z., Bulgaria, 27th NISPAcee Annual Conference 2019, Prague

...The special programmes were really excellent and we took home many varied experiences.

P.N., Hungary, 27th NISPAcee Annual Conference 2019, Prague

...Sessions were interesting, scholars were engaging and all the social events were amazing!

B.K., Kazakhstan, 26th NISPAcee Annual Conference 2018, Iasi

Excellent organization, excellent food. Compliments to the organizers, they did a wonderful job!

V.J., Netherlands, 26th NISPAcee Annual Conference 2018, Iasi

...I must say that the PhD pre-conference seminar was the most useful seminar of my life. Very well...

K.V., Czech Republic, 26th NISPAcee Annual Conference 2018, Iasi

... I would even argue that they are the very best - both in terms of scientific content and also entertainment…

P.W., Denmark, 26th NISPAcee Annual Conference 2018, Iasi

An opportunity to learn from other researchers and other countries' experiences on certain topics.

G.A.C., Hungary, 25th Conference 2017, Kazan

Very well organised, excellent programme and fruitful discussions.

M.M.S., Slovakia, 25th Conference 2017, Kazan

The NISPAcee conference remains a very interesting conference.

M.D.V., Netherlands, 25th Conference 2017, Kazan

Thank you for the opportunity to be there, and for the work of the organisers.

D.Z., Hungary, 24th Conference 2016, Zagreb

Well organized, as always. Excellent conference topic and paper selection.

M.S., Serbia, 23rd Conference 2015, Georgia

Perfect conference. Well organised. Very informative.

M.deV., Netherlands, 22nd Conference 2014, Hungary

Excellent conference. Congratulations!

S. C., United States, 20th Conference 2012, Republic of Macedonia

Thanks for organising the pre-conference activity. I benefited significantly!

R. U., Uzbekistan, 19th Conference, Varna 2011

Each information I got, was received perfectly in time!

L. S., Latvia, 21st Conference 2013, Serbia

The Conference was very academically fruitful!

M. K., Republic of Macedonia, 20th Conference 2012, Republic of Macedonia

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WG2: Digital government 

WG coordinators: 

  • Robert Krimmer, Tallinn University of Technology, Tallinn, Estonia;
Robert Krimmer is Full Professor of e-Governance within Ragnar Nurkse Department of Innovation and Governance at the School of Business and Governance, Tallinn University of Technology, Estonia. Robert’s research is focused on the transformation of the public sector, electronic participation and democracy, as well as e-voting, and all issues contributing to developing a digital society. Robert is Associate Editor of the international scientific journal Government Information Quarterly (GIQ), where he is in charge of participation issues. Further, Robert coordinates TOOP, the EU H2020 large-scale pilot on exploring and demonstrating the feasibility of the once-only principle involving 50+ partners from 21 countries inside and outside the European Union. He was member of the group of experts to the Council of Europe Ad-Hoc Committee on Electronic Voting (CAHVE) which had the task to update the CoE's recommendation on legal, technical and operational standards for Electronic Voting. Also, he was one of the lead experts for the Council of Europe Ad-Hoc Committee on Electronic Democracy and drafted Annex 1 of the CoE Recommendation (2009) on e-Democracy. Before returning to academia, Robert was OSCE/ODIHR's first senior adviser on new voting technologies. In the past he advised CoE, OSCE/ODIHR, UNDP, WHO, ITU, the European Commission and AWEB on various matters.

  • Nicolae Urs, Babeș-Bolyai University, Cluj-Napoca, Romania; 
Nicolae Urs, a vice-dean of the college, is interested in everything related to technology. More specifically, he has been studying and researching the way in which public institutions employ new technologies, the changes that the new social networks brought about in communication, the opportunities provided by "big data" and the way in which visualising statistical data can help decelerate social trends. He has a PhD in online communication, to which he added an internship in the United States. He teaches courses related to e-Government, to the use of new technologies, and to online communication. He is actively involved in public institutions' digitization projects, both at the level of the city of Cluj-Napoca, as well as at a national level.

Call for papers

1) Introduction: Main focus and working aims of the WG:


The Digital Government Working Group invites innovative papers on the influence of information communication technologies (ICT) on government, public administration, public policy and the public sector at large. The main focus and differentiation of NISPAcee regarding this topic is not only discovering some of the special challenges originating in the CEE region, but also contributing to the general discourses on digital transformation of citizens, institutions and governance. 



2) Concrete specific goals for 2022. Invited topics for 2022:


The COVID-19 pandemic affected the way in which public institutions were able to provide services to citizens and companies. The delivery of digital services, already one of the more important objectives of most governments, became much more urgent, especially in the light of on-and-off restrictions and lockdowns. On the other hand, governments have to adapt to a changing world of remote work and reticence for face-to-face interactions. We welcome papers that touch on the challenges and opportunities brought about by the COVID-19 pandemic.


  1. Topics related to the ways in which public institutions coped with the pandemic and their strategies for minimising disruptions, both in their back-office and in delivering services to citizens and companies.
  2. Topics related to digital data: how it is collected, how it is used and what changes (if any) an increasing amount of data brings to public institutions.
  3. Topics relating to the implementation of digital transformation projects: moving from the planning phase into the real world. Anecdotes and some recent studies seem to show that the pace of change quickened, but more research is required on this subject.
  4. Topics related to security and privacy; how citizens’ rights are protected and how governments, both national and local, aim to strike the correct balance between increased internal connectedness (essential for more and more sophisticated online services) and the need to safeguard the privacy and security of the collected information (essential for trust between citizens and governments). Within this stream of research we are especially looking for case studies or empirical findings on these topics.
  5. Topics relating to digital tools that foster citizens’ involvement: bespoke tools or commercial ones (social media, forums, etc.). We encourage authors to submit papers relating to the innovative use of such tools in local or central government that help citizens, companies or NGOs to be involved in policy-making processes or project implementation. The pandemic forced even more of these processes to move online and we are keen to learn more about their impact on governance.

Beyond these invited topics, the working group is also open to presentations of other evergreen aspects of e-governance research, such as the concepts of open data, online service design and delivery, transparency, and new dilemmas of multi-level governance. The contributed articles may take the form of a case study, a report of cross-country or cross-sectorial survey, comparative analysis of showcases or policies, even policy proposals or policy analysis. We encourage and advise authors to bravely use interesting new theories applied to e-governance and also the application of innovative qualitative and quantitative research methodologies.  

3) Selection criteria. Guidelines for the contributors:


a)         Addressing a relevant and practically embedded topic of ICT application in public services or administration.

b)         Elaborating and thoroughly introducing new, innovative theories which enhance our knowledge of ICT in government and public administration, and which enlighten the challenges differently, leading to a deeper understanding of their nature or of their potential creative solution.

c)         Enhancing the methodological rigour of e-government research, by presenting papers with systematically and properly executed quantitative or qualitative enquires in the overlapping domain of ICT, governance, participation, communication or any other relevant topic which might be relevant, not only for NISPAcee, but also to a broader international audience.

d)         We would also encourage contributors to amend their abstracts and full papers with a short separate sub-section of practical points for practitioners. These sections should clearly highlight the practical value of the presented research and its results, listing a couple of concrete recommendations for practitioners, typically politicians, as well as public administration employees and leaders.

From participants of this working group presentation and extended abstract (2-4 pages) is required before the conference.
Deadline of full paper submission is 20th of May 2022.

You can find manuscript guidelines on THIS LINK.