30th NISPAcee Annual Conference
"Crises, Vulnerability and Resilience in Public Administration"
June 2-4, 2022
WG2: Digital Government
Working group coordinators:
Robert Krimmer, Tallinn University of Technology, Tallinn, Estonia; Robert.Krimmer@ttu.ee
Nicolae Urs, Babeș-Bolyai University, Cluj-Napoca, Romania; firstname.lastname@example.org
Despite the last 2 years of the pandemic and their ongoing impact, the Digital Government Working Group has gathered a significant number of contributions this year. The papers were presented in five sessions, 4 in person and one online. The topics ranged from the mundane (the impact of digitalisation in public institutions, local e-government and smart village development) to the surprising (autonomous car regulation). All in all, very interesting research and discussions.
The sessions were as follows:
Paper: The impact of digitalisation on public administration, economic development, and well-being in the EU countries
Author(s): Armenia Androniceanu, Irina Georgescu, Oana Matilda Sabie,
Paper: Digital maturity of public authorities: the case of Russia
Author(s): Galina Bannykh, Svetlana Kostina
Paper: Increasing the resiliency of public administration through digitisation
Author(s): Sorin Burlacu
Paper: Testing the digital transformation model for public administration: The case of Slovenia
Author(s): Eva Murko, Aleksander Aristovnik, Dejan Ravšelj
Paper: More participatory but not yet fully interactive: A comparative perspective of social media usage In Central and Eastern European cities
Author(s): Vincent Mabillard
Paper: Web Accessibility in the field of social services and benefits: the case of Romania
Author(s): Anca Monica Marin, Liliana Popa,
Paper: Digital transformation during the COVID-19 pandemic. Case analysis on the change and adaptation of public organisations using digital technology
Author(s): Cristina Hintea, Tudor Cristian Ticlau, Bogdan Andrei Moldovan,
Paper: Smart public governance development at the national level: A conceptual framework
Author(s): Petra Vujković, Eva Murko, Petra Vujković,
Paper: Modern tools of small municipalities as a part of smart governance
Author(s): Katarina Vitálišová, Darina Rojíková, Anna Vaňová, Kamila Borseková
Paper: First steps towards digital rural development and smart villages in Hungary
Author: Tibor Laszlo
Paper: The impact of the pandemic on municipal e-government in Hungary
Author: Peter Molnar
Paper: Value-led and practice-oriented digitalisation as low-key organisational change: Bridge inspection in the City of Vienna
Author(s): Michal Sedlacko, Esther Anatone, Sebastian Baumgartner,
Paper: What drives digital public services adoption in Romania?
Author(s): Nicolae Urs, Tudor Matei Vrabie
Session 5 (online)
Paper: Optimisation of E-Service Delivery at the Local Level: The Role of One-Stop Shops (OSS) in the Case of Municipalities in North Macedonia
Author(s): Tanja Paneva, Joze Bencina
Paper: Social media in e-administration
Author: Ferenc Varga
Paper: The regulation of self-driving cars - what is the best approach in accordance with the rule of law?
Author: Tina Sever
Paper: AI Readiness Level in Public Administration. Case of the Russian Federation.
Author: Roman Stupin
Paper: Feedback monitoring tools of the Federal Tax Service of Russia
Author: Evita Titkova
A total of 3 out of 18 papers scheduled for the 3 days of the conference were not presented (Mr. Burlacu, Mr. Sedlacko and Mr. Stupin). The discussion was very fruitful in each of the above presented sessions. In all sessions, participants from other WGs were among the audience.
The paper by Mr. Mabillard, which discusses the use of social media in public institutions in Central and Eastern Europe, won the best comparative paper this year. A number of papers, including those by Mr. Mabillard and Ms. Sever, generated lively debates, and collaboration between participants in the working group sessions was also proposed.