WG2

Digital Government

The Digital Government Working Group invites innovative papers on the influence of information communication technologies (ICT) on government, public administration, public policy and the public sector. NISPAcee’s focus and differentiation of regarding this topic is discovering some of the special challenges originating from the CEE region but also contributing to the general discourses on the digital transformation of citizens, institutions and governance.


REPORT


The Digital Government Working Group gathered a significant number of contributions this year. The papers were presented in four sessions, two of which also contained papers presented online. The subjects ranged from usual (impact of digitalisation in public institutions, local e-government, and use of social media by governmental institutions) to the surprising (time as regulated currency, the role of ritualic traditions in administrative interactions). All in all, very interesting researches and discussions.

The sessions were as follows:

Session 1
    
Evaluating and Enhancing AI Readiness Models: Towards a Conceptual Framework for Public Administration, Presenter(s): Eva Murko

Digitalisation and the use of AI in administrative procedures, Presenter(s): Kitti Pollak

Appeasing the “Big Man”: A note on the bureaucratic ritualisation of (digital) public service delivery in Nepal, Presenter(s): Shobhit Shakya

Impact of digitalisation on administrative burden: Empirical results of a content analysis, Presenter(s): Lenart Lah


Session 2
    
Turbulent times as a trigger for the digital transformation of the Slovenian public administration: reflection on the long-term impact of the Covid-19 crisis, Presenter(s): Sanja Vrbek

The Ministry of Time: Coordinating Societal Rhythms through Automation, Presenter(s): Celina Strzelecka

From Paperwork to Pixels: Workload and Digital Governance in Armenian Local Authorities, Presenter(s): Arman Gasparyan

The promises and disappointments of public services' digital transformation. Deconstructing narratives about the digitalisation of local governance in Poland, Presenter(s): Mateusz Trochymiak


Session 3

Electronic Communication Tools in Participatory Budgeting in Poland, Presenter(s): Maria Marczewska-Rytko

The evolution of eParticipation tools in Romanian cities: uphill battle, Presenter(s): Nicolae Urs

E-government in the information society, Presenter(s): Klaudia Skelnik

E-governance tools in state institutions of Armenia, Presenter(s): Meline Avagyan

 
Session 4
Hatalovics Gyula Balázs

Case Study on Information Vulnerabilities in the Context of Public Sector Digitalisation, Presenter(s): Marius-Adrian Solcan

Media Consumption during Security Crises: The Israeli Public During the Iron Swords War, Presenter(s): Vincent Mabillard

The concept of the smart, sustainable city in Hungarian planning practice, Presenter(s): Tibor Laszlo Busko

Sixteen papers were scheduled in the 3 days of the conference. All papers were presented. The discussion was very fruitful within each of the above-presented sessions. Participants from other WGs were also among the listeners within all sessions. Several papers, including those of Ms. Strzelecka and Mr. Shakya elicited lively debates, and collaboration between participants in the working group sessions was also proposed.




Coordinators



Nicolae Urs

Babes-Bolyai University, Cluj-Napoca, Romania; urs@fspac.ro


Nicolae Urs, a vice-dean of the college, is interested in everything related to technology. More specifically, he has been studying and researching the way in which public institutions employ new technologies, the changes that the new social networks brought about in communication, the opportunities provided by "big data" and the way in which visualising statistical data can help decelerate social trends. He has a PhD in online communication, to which he added an internship in the United States. He teaches courses related to e-Government, to the use of new technologies, and to online communication. He is actively involved in public institutions' digitization projects, both at the level of the city of Cluj-Napoca, as well as at a national level.



David Špaček

Masaryk University, Czech Republic, david.spacek@econ.muni.cz


David Špaček is an associate professor at the Faculty of Economics and Administration, Masaryk University, Brno, Czech Republic. In his research he has been focusing on administrative reforms, strategic planning and management, quality management, digitalization and participatory initiatives.
More information is available here.
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Steven Nommik

Department of Innovation and Governance, Tallinn University of Technology in Tallinn (TalTech), Estonia. E-mail: steven.nommik@taltech.ee


Steven N?mmik is an Early Stage Researcher and the NISPAcee Steering Committee member representing young generation of PA professionals. His PhD thesis focuses on the various forms of collaborations within the public sector to create and maintain innovation with both the collaborative processes and impacts being studied. His main research interests are connected to public management, coordination, collaborative governance and innovation studies. For his work he has been involved with different national and EU funded projects - RITA1/02-96 „Machine learning and AI powered public service delivery", EUPACK project and H2020 project TROPICO. In the Nurkse school he has been teaching a course in Classics of Social Sciences and has been assisting courses on the basics of EU institutions as well as public ethics and corruption. Furthermore, he is a member of the Master's thesis defence committee for the HAAM Master’s programme and a member of the TGDT Master's programme council. He was also a recipient for the NISPAcee Best Graduate Student Paper Award at the 29th NISPAcee Annual Conference for his paper „Cross-organisational collaboration management of digital innovation in the public sector - the case of the Estonian Employment Register".


    Invitation to the 33rd NISPAcee Annual Conference 2025