The challenge for European public administrations is to develop the ability to master innovation processes. They need to accelerate the strategic use of innovation processes and to build the necessary organisational environments which can authorise innovation in practice. Innovation often involves new approaches to cooperation with external institutions (public or private) and citizens as well as coordination of activities with other service providers. Furthermore, innovation requires new skills of staff, e.g. entrepreneurship, new ways of cooperation with other institutions and clients.

Leaders who want to drive their organisations to successfully implement and coordinate innovation approaches to new service delivery need to strategically strengthen the linkages of HRM and innovation policies. It is necessary for the HRM system to develop staff innovation cultures and to develop the new required skills that are needed to master innovation processes and at the same time to establish new organisational structures that enable new solutions, new processes and better results in the public service delivery.

The seminar is based on a practice-oriented learning methodology where key messages are explained through the presentation of European best practice examples and cases from EIPA’s European Public Sector Award (EPSA) that illustrate the different aspects of organisational change, new leadership approaches and HRM models and their linkages for successful public sector innovation.

The objective of the seminar is provide an insight and inspiration from best practices and to equip the participants with concrete tools for ensuring successful innovation in public service delivery and change in the public administration.